Frequently asked questions

Find answers to frequently asked questions from healthcare providers.

FAQs for providers that use OPOS

Is OPOS a referral service?

No, you do not refer your individual patients to OPOS. We work with you and your organization to address the needs of your entire chronic pain patient population. We bring board certified pain specialists to support providers through the OPOS platform. We work with you to ensure regulatory compliance and improve patient outcomes through functional optimization and reduce risk through enhanced regulatory compliance.

Many of my colleagues no longer want to prescribe opioids. What are the risks associated with prescribing opioid medications?

Adherence to opioid prescribing state and federal guidelines and regulations is complex, time consuming and requires training and experience. Prescribing guidelines and regulatory requirements change on a regular basis. The result is increasing time burdens on the provider, increased administrative processes, and the constant threat of medical board and/or DEA accusations. Managing this risk can take a lot of time with little or no remuneration. With recent regulatory changes, many providers have decided it is easier to not write opioid prescriptions any longer. This is creating an access problem for chronic pain patients that need pain management for adequate function, independence and quality of life. OPOS mitigates prescribing risk, aligns provider time with income and increases in practice capacity.

What is the alternative for my chronic opioid therapy patients if I do not continue to prescribe opioid medications?

Unfortunately there are not many alternatives for patients whose provider no longer wants to prescribe opioid medications. Many of the six thousand pain specialists in the United States are interventionists and will not assume long-term opioid prescribing for patients that need opioid medication management. For the millions of patients who have a legitimate need for opioid therapy, losing access to their medications has become a reality due to the intense pressure facing clinicians to sharply cut back on prescribing opioid medications. Patients who have relied on legitimately prescribed opioid medications to work, care for their families, attend school, and live independently are now faced with the possibility of losing their functional ability and potentially turning to street drugs for their pain relief. The effects of this are all too clear in the number of accidental overdoses and overdose deaths attributed to street drugs, with fentanyl being the number one cause of overdose deaths.

I already have risk mitigation tools for controlled substance prescribing. How is this different?

OPOS services are designed to improve patient outcomes while mitigating prescribing risk through regulatory compliance. The OPOS risk stratification methodology enables providers to identify patients in need of additional care more easily and sooner. OPOS risk management enables providers to redistribute their time so patients that benefit from more care can receive that care, and patients that are stable and functioning well can more efficiently communicate their positive outcomes through ongoing monitoring and usual clinical interactions.

Do all of the physicians in the practice have to use the platform with their chronic pain patients?

To maximize risk reduction, clinical and financial outcomes, we recommend all physicians utilizing chronic opioid therapy enroll all their pain patients into the OPOS program. While that is our recommendation, it is not a requirement. Our experience has shown that once a single prescriber is using the platform, the other prescribers in the practice follow, based on the overwhelming positive results for the patients and the practice.

Why should I continue to write opioids to my patients?

In response to the opioid epidemic prescribers have drastically reduced opioid prescribing. This has created an access problem for almost 20 million Americans that suffer from high impact chronic pain. Lack of access to opioid therapy has created a quality-of-life crisis for millions of patients. For many patients, access to chronic opioid therapy can make the difference between providing for their family or living independently, to creating family hardship, homelessness and forced assisted living. We have a moral obligation to support these patients, their families, and their communities. Working with OPOS, prescribers can manage risk and realign clinical and financial outcomes to meet the needs of chronic pain patients.

How long does it take to implement? We need help NOW.

A typical practice deployment takes under 30 days. Practices will see new cash flow in the following 30 days. Improved patient outcomes are measurable as soon as 120 days after deployment.

What if some of my patients can not use this service?

We have found that most patients are able use the OPOS platform. Our customers have patients from 18 to over 100 years old. With that said, there are patients with disabilities, language barriers and other barriers that prevent them from being able to gain the outcomes benefits of OPOS programs. OPOS works with practices to establish policies and procedures for these patients, to ensure regulatory compliance across all pain patients that receive chronic opioid therapy.

Why is what I am doing today not good enough?

Most providers believe they are meeting the current standard of care for the use of chronic opioid therapy with their chronic pain patients. We believe this is the case most of the time. Where we see the greatest deviation from the standard of care is in clinical documentation.
When was the last you performed a clinical documentation audit for compliance across all prescribers, including advanced practice providers?

How do I get started?

Call us at 650-694-9500, email us, or complete the contact form. Please make sure to indicate the best method and time to contact you.